KINGSTON, Jamaica, Sep. 7, CMC – Services at the Passport, Immigration & Citizenship Agency [PICA] were affected by a cyber incident on Saturday.
In confirming the breach, PICA said quick and decisive action by the ICT team limited the impact of the breach, with its responses including containing the threat, notifying the relevant regulatory authorities, and beginning the process of systems and operational recovery.
As a precaution, PICA says it has moved some of its systems offline and based on preliminary investigations, there was no indication that any personal data have been compromised.
Investigations are still underway to determine the full scope of the incident.
According to PICA, as the response teams continue to probe the incident, members of the public may experience some delays in accessing some services.
The agency says it is continuing to work with the police to restore full operations.
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